love it. 1) it reminds me of Linear and makes me wanna try Clay for its focus on UI 2) what a pivot from self-serve pro-sumer to teams and 3) nice to see their journey and month-1 retention curves.
Lovely overview, simple language and fun to read :)
I would be happy to here similar stories, but I’m curious to get more ‘juicy’ details - pricing for initial users for example, and some more metrics like the retention one (for example, did the switch to focus on teams affect the standalone users?).
This part is for Matthew - I went to check the pricing, and saw a free version, and $10 per month version. The free sounded good for starters, with 1000 contacts. I downloaded an app, and when I started the onboarding there were neither of the plans - only a 14 day trial for a $20 per month plan.
This made me a bit angry - I understand the concept of trials, but not letting me use the free version was a deal breaker 🤷♂️
I understand how such tweaks improve activation rate, but I find them a bit distasteful.
love it. 1) it reminds me of Linear and makes me wanna try Clay for its focus on UI 2) what a pivot from self-serve pro-sumer to teams and 3) nice to see their journey and month-1 retention curves.
Lovely overview, simple language and fun to read :)
I would be happy to here similar stories, but I’m curious to get more ‘juicy’ details - pricing for initial users for example, and some more metrics like the retention one (for example, did the switch to focus on teams affect the standalone users?).
This part is for Matthew - I went to check the pricing, and saw a free version, and $10 per month version. The free sounded good for starters, with 1000 contacts. I downloaded an app, and when I started the onboarding there were neither of the plans - only a 14 day trial for a $20 per month plan.
This made me a bit angry - I understand the concept of trials, but not letting me use the free version was a deal breaker 🤷♂️
I understand how such tweaks improve activation rate, but I find them a bit distasteful.