time for an update - as buyer become more self service and digital, and as AI ML, and predictive analytics increases the buyer doing more of the purchase on their own, might be less seats, thus a consumption or usage based becomes like when SFDC introduced subscription because perpetual didn't work for SaaS tech models. Look forward to your update as you are one of the best sources for pricing research and reporting.
AI will create new categories of products / services that go beyond way beyond traditional productivity tools. More and more I’m seeing AI + automation take over an entire business process… in this case, you’re essentially outsourcing quantities of “work” to either an internal hire, an outside contractor / vendor, or an AI product
time for an update - as buyer become more self service and digital, and as AI ML, and predictive analytics increases the buyer doing more of the purchase on their own, might be less seats, thus a consumption or usage based becomes like when SFDC introduced subscription because perpetual didn't work for SaaS tech models. Look forward to your update as you are one of the best sources for pricing research and reporting.
Tackling exactly this topic with the startup I'm working with. Thanks for the timely post! Super useful.
That's awesome, glad it was useful + timely!
Great article, thanks for all the hard work and sharing.
Thanks, Greg!
"success based pricing" strikes me as tough to implement for traditional productivity tools.
How would Jira or GitHub judge a successful customer outcome?
AI will create new categories of products / services that go beyond way beyond traditional productivity tools. More and more I’m seeing AI + automation take over an entire business process… in this case, you’re essentially outsourcing quantities of “work” to either an internal hire, an outside contractor / vendor, or an AI product