5 Comments

Interesting to see the inclusion of strong retention as an agenda point in the emerging playbook. This is an area that sometimes don't get enough attention before it becomes a problem. If you're an early-stage company, it makes a lot of sense to think about this from the start and a great opportunity to shape this proactively and not only reactively.

Great article, Kyle. I really enjoyed reading it.

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This was awesome, thanks Kyle!

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🙌

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so helpful. Thank you for this data (and insight).

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Really glad to hear it, Meg!

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