👋 Hi, I’m Kyle from OpenView and welcome to my newsletter, Growth Unhinged. Every other week I take a closer look at what drives a SaaS company’s growth.

Today folks are under pressure to do more with less. We’re seeing calls to extend runway, slow down hiring plans, and be prepared for capital to be harder to come by.

But startups ultimately win or lose based on growth. If you pull back on your growth bets, you could fall below the dreaded Mendoza line—and risk being overlooked by potential investors or strategics.

That’s why I’m fascinated by the stories of companies who’ve managed to grow extremely quickly and without burning large sums of money. 

One company in particular stands out: Hotjar, the product experience insights software. Here are some quick stats:

  • Founded in 2014

  • Has reached $50 million+ ARR

  • Fully remote team spread across the Americas, Europe, Africa, and Asia

  • PLG from the beginning

  • Trusted by 1,000,000+ websites globally

I had a wide-ranging fireside chat with Hotjar CEO Mohannad Ali at SaaStock in Dublin, and it’s my pleasure to share that conversation here (lightly edited for clarity).

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