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Wes Bush's avatar

Thanks for the shoutout, Kyle! Was a blast helping evangelize PLG in the early days and helping create some momentum around it. This is just the beginning! Excited to see what the future holds in this space.

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Kyle Poyar's avatar

Absolutely - we're very much still in the early days! The next 8 years will be a very fun ride.

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Caleb Zimmermann's avatar

As always, love this content. Really fun to read the history here, was not aware how this came about. I always make it a point to sit and read through each of your posts.

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Kyle Poyar's avatar

Thanks, Caleb!

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Steven Forth's avatar

One of the interesting threads in PLG recently has been the idea of PQLs or Product Qualified Leads. A PQL replaces or complements MQLs (Market Qualified Leads) in the revenue generation mechanism. The need to generate PQLs impacts how you design the free version of your offer. We wrote about this recently on the Ibbaka Market Blog.

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Miles J. Varghese's avatar

is it really that new though? Thought this was around for a while.

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Steven Forth's avatar

Among the experts yes, but speak to people who are designing 'free packages' and see how (if) they are executing on this. Or even better, just go look at the free packages offered by most PLG companies and you can see that they do a poor job of capturing the data needed for a PQL. If your free offer is built around usage and engagement and not around value paths it will not generate meaningful PQLs.

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Kyle Poyar's avatar

Agree. Not a new concept, but it's amazing how many folks haven't operationalized PQLs yet even if they have a free offering.

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Miles J. Varghese's avatar

Got it thx!

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